Shipping policy

SHIPPING TIMES

Typical orders ship within 2-4 business days of processing. Estimated arrival dates don’t apply to:

  • Items that are out-of-stock at the time of ordering

Please Note:

  • Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

  • We do our best to maintain adequate inventory at our warehouse. In the event that an item on your order is out-of-stock, we will notify you and discuss the possible options at the time. Your order will be on hold and will not ship until we hear back from you. Some out of stock item can be placed on back order.

ORDER TRACKING

You will receive a shipping Tracking number via email on the day your package ships, within 2-3 business days of your order. If you are unable to track your order, Please feel free to contact us for further support.

INTERNATIONAL ORDERS

Please contact Customer service: +61 3 9544 7066 or email us at info@ecosoulife.com.