Refund policy

RETURNS & EXCHANGES

30-DAY MONEY-BACK GUARANTEE

We stand by our product and your satisfaction is important to us. If for some reason you are not completely satisfied with your purchase through www.ecosoulife.com simply contact our customer service department and they will guide you in this process.
A 25% restocking fee will be assessed on all returns. Additionally, the product must be received in original sealed condition. The customer is responsible for return shipping fees to the originating warehouse. We do not refund shipping costs or credit card fees.
We will accept returns or exchanges for the following:

  • Order arrives damaged
  • Order is missing product
    OR
  • Wrong product is received
Please allow 14-21 business days for your return to reach us and to be processed. EcoSouLife will not accept responsibility for products lost in transit or products that are damaged due to inadequate packaging for return shipment.